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Incident Response

Getting you back on track, after an incident is our top priority
Incident Commanders for you

Having a plan and understanding the steps involved can minimize damage and get you back on track.

A cyber incident can be a stressful time, but having a plan and understanding the steps involved can minimize damage and get you back on track.

Incident response for cybersecurity is a critical process that helps organizations deal with cyber threats and breaches effectively. Imagine your digital systems as a fortress, constantly under potential attack from hackers, viruses, and other malicious entities. When an incident occurs, such as a data breach or malware infection, it's like an intruder breaking into your fortress. Incident response is the well-organized plan that kicks into action to deal with this intrusion swiftly and efficiently.


This process involves detecting the incident as soon as possible, understanding its nature and extent, and then taking steps to contain and eliminate the threat. It's not just about stopping the immediate problem but also about recovering from it and preventing future incidents. Experts in incident response use various tools and techniques to investigate what happened, how it happened, and how to fix it. They also analyze the incident to learn from it, improving security measures to avoid similar issues in the future.


For everyday users and businesses, effective incident response means reduced downtime, minimized damage, and a quicker return to normal operations. It's about being prepared for the worst and having a solid plan to bounce back, ensuring that the digital world remains a secure and trustworthy environment.


Here's a breakdown of the incident response process which Netzary follows. We use a   four-phase roadmap for tackling a cyber incident:


Preparation: This is where we build your defenses before the storm hits. It involves creating an incident response plan, defining roles and responsibilities, and having tools ready for investigation and recovery.

Detection and Analysis: This is where we identify the incident, understand its scope, and analyze the attacker's footprint. Think of it as finding the fire and assessing the damage.

Containment, Eradication, and Recovery: Now it's time to extinguish the fire! This phase involves stopping the attack, removing the attacker's presence, and restoring affected systems.

Post-Incident Activity: Here, you learn from the experience. Document the incident, identify weaknesses in your defenses, and update your plan to prevent similar attacks in the future.


Steps from our handbook


Preserve Evidence: Don't alter or delete anything that might be evidence of the attack. This includes logs, files, and system configurations.

Contain the Threat: Isolate compromised systems to prevent the attack from spreading. This might involve taking systems offline or blocking network traffic.

Investigate the Incident : Analyze logs, memory dumps, and other evidence to understand the attack and its scop e.

Eradicate the Threat: Remove malware, patch vulnerabilities, and change compromised credentials to eliminate the attacker's foothold .

Recover Systems: Restore affected systems from backups and ensure they are secure before bringing them back online.

Learn from the Experience: Analyze what happened, identify weaknesses, and update your response plan to be better prepared for future incidents.